We're always looking for hard-working and motivated individuals to join the Group, and regularly have vacancies for those with strong customer service skills.
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This role involves you working Saturdays, Sundays and Bank Holidays, providing cover to our core clients along with our emergency clients in offering an effective Out of Hours service. You will deal with a variety of property claims and emergencies, predominantly from new build properties. You will also liaise with customers and third parties, in order to assist in the progression of claims from start to finish.
Claims Consortium Group are looking for talented customer service advisors to assist with taking calls from customers and providing cover for our clients along with our emergency clients through an Out of Hours service.
You will deal with a variety of property claims and emergencies (anything from escape of water to flooding, storm damage and new build property repairs) and also liaise with customers and third parties to assist in the progression of their claim from start to finish. Customer service is at the heart of what we do and if you want to join a progressive company that values its staff and ensures service excellence is key – join us now!
This office based role has the overall responsibility for the successful management of all types of high value property insurance claims from initial notification to final settlement. You will be able to apply a high level of technical expertise to different situations and our ideal candidate will have on-site domestic building construction experience, preferably within refurbishment and new build properties.
Managing various parties involved throughout the claim lifecycle, you will apply these principles to a property insurance claim and have the confidence to make informed decisions. Some insurance claim knowledge would be an advantage but we will provide extensive training.