Due to adverse weather conditions, our core call centre based in Taunton was at the epicentre of storm Emma. Most transport links in and out of the area have been severely impacted. As a result of this, you may experience a delay in your call being answered.
• Desk-based validation of claims
• On-site validation by engineers and surveyors
• Handling of disputes and complications
Motor Claims Services conducts desk-based validation of claims, and surveyors, quantities surveyors or civil engineers attend on-site where necessary to undertake a full investigation of cause. Our network includes quantity surveyors and civil engineering experts.
As soon as the claim is validated we will agree maximum liability for any costs, and arrange necessary repairs through our network of skilled suppliers.
We will negotiate with third parties, and handle complications that may arise through multiple third parties, poor pre-loss condition, and any possible business interruption particularly on larger claims.