We're always looking for hard-working and motivated individuals to join the Group, and regularly have vacancies for those with strong customer service skills.
Claims Consortium Group is an Investors in People employer which is committed to ensuring its workforce has the skills and opportunities they need to excel. Click here to find out more about what it's like to work at the Group.
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To manage a personal case load of insurance claims, providing a high level of customer service and ensuring all Service Level Agreements are met. Acting as the first point of contact, individuals will need to ensure all information given to Policyholders, Clients and Suppliers are accurate.
Location of role: Cardiff, CF10 3AG
We are looking for a talented Customer Service Adviser to join our Out of Hours team based in Taunton, TA1. You will assist with taking calls from customers and providing cover for our clients along with our emergency clients through an Out of Hours service.
You will deal with a variety of property claims and emergencies (anything from escape of water to flooding, storm damage and new build property repairs) and also liaise with customers and third parties to assist in the progression of their claim from start to finish. Customer service is at the heart of what we do and if you want to join a progressive company that values its staff and ensures service excellence is key – join us now!
Location: East Reach, Taunton
Claims Consortium Group is a claims management company disrupting the industry with innovative technology and service excellent. Looking after our people is one of our core values and this is embedded in our company culture.
“I can honestly say that I love working here and I believe I will be working here for many years to come, along with the best colleagues/friends I have ever worked with, in the best company I have ever worked for” – Charlie, Claims Handler
Location: Culmhead, TA3