We're always looking for hard-working and motivated individuals to join the Group, and regularly have vacancies for those with strong customer service skills.
Claims Consortium Group is an Investors in People employer which is committed to ensuring its workforce has the skills and opportunities they need to excel. Click here to find out more about what it's like to work at the Group.
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To proactively manage and settle a portfolio of insurance claims across homebuyer protection, gadget, household and property lines as efficiently and economically as possible, whilst providing a market leading standard of service to customers and other stakeholders.
You are naturally expected to act in the best interest of Claims Consortium Group, our clients and customers at all times and discharge your role with professionalism and positivity.
We are a fast paced, forward-thinking company with an ethos of commitment, quality, and ambition, putting our staff and our service at the heart of what we do… And we are hiring!
Team spirit is big at CCG and we’re passionate both about our people and the work we do here. We are pleased to be currently looking for claims handlers to join our busy team and help us in our mission to provide the best customer service out there.
Responsible for the overall technical control and decision making on a portfolio of subsidence claims. This will involve making accurate and timely decisions (including signing off all subsidence reports and validations prior to issuing to clients) and producing project plans for all claims to achieve the optimum balance of cost, time and customer satisfaction. The role will also be key in the development of proactive processes in the Subsidence team, including the implementation into the business and staff training. This role is the technical point of referral for the Subsidence Team and will involve true innovative input to the future of the subsidence service.