We're always looking for hard-working and motivated individuals to join the Group, and regularly have vacancies for those with strong customer service skills.
Claims Consortium Group is an Investors in People employer which is committed to ensuring its workforce has the skills and opportunities they need to excel. Click here to find out more about what it's like to work at the Group.
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Responsible for providing proactive direction & technical control and decision making on a portfolio of subsidence repairs. Responsible for the production of the specification of repairs and ongoing technical direction throughout the life of the repair. To drive repairs to completion. Be a focal point for the subsidence team in relation to the technical aspects of the repair to enable them to manage their caseload of Subsidence files.
The role will also require assistance with regard to completion of first visits/diagnosis in their region and for second visits/trouble shooting on existing subsidence cases.
The role will also be key in the development of proactive processes in the Subsidence repair phase including the development of our subsidence repair network to handle our structure/subsidence repairs, working closely with our supplier management team in this respect.
Building on relationships, you will ideally have strong experience and a proven track record in multi-site management in the subsidence arena and engineering /principle designer experience for typical structural repairs.
To proactively manage and settle a portfolio of insurance claims across homebuyer protection, gadget, household and property lines as efficiently and economically as possible, whilst providing a market leading standard of service to customers and other stakeholders.
You are naturally expected to act in the best interest of Claims Consortium Group, our clients and customers at all times and discharge your role with professionalism and positivity.
We are a fast paced, forward-thinking company with an ethos of commitment, quality, and ambition, putting our staff and our service at the heart of what we do… And we are hiring!
Team spirit is big at CCG and we’re passionate both about our people and the work we do here. We are pleased to be currently looking for claims handlers to join our busy team and help us in our mission to provide the best customer service out there.