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Claims Handler – Third Party Impact

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Do you have claims handling experience? Are you interested in developing your skills, building a career and working for a company that prides itself on company culture and values?

Claims Consortium Group are recruiting talented professionals for our Northampton office, who can manage and settle third party impact claims. Providing service excellence to our clients and customers, you will deal with pre- and post-repair impact damage claims and ensure that the process is both smooth and efficient.

Key Accountabilities:
• Negotiate and settle portfolio of Third Party Impact Claims.
• Understands the weekly/monthly targets of the team and how this affects overall financial performance of the company.
• Deal with complaints in accordance with company complaints policy.
• Actively seeks to develop oneself and takes responsibility for own training and development.
• Has knowledge and a clear understanding of company policies and procedures.
• Have a positive attitude to changes and business development.

• Quality focused role – providing quality services to all insurer client and customers.
• Team focused – working with colleagues throughout the business to produce quality outcomes and meet business objectives.
• Reactive – Responds to varying workload as dictated by team leader.
• Pro-active – Ensuring SLA’s & KPI’s are met.
• Competent use of technology.

Qualifications and Experience:
• Candidates require GCSE’s or equivalent
• Claims Handling experience preferred
• Good working knowledge of all operations systems
• Good negotiation skills

Core Competencies:
• Claims management experience preferred (but not a necessity)
• Excellent organisational skills
• Good communication – both written and oral
• Good IT skills
• Ability to remain focused during extremely busy periods

Job Type: Full-time

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  • Company Benefits
  • BHSF Health CoverBHSF Health Cover
  • Bike-to-Work SchemeBike-to-Work Scheme
  • Childcare VouchersChildcare Vouchers
  • Holidays28 Days holiday incl. 8 Bank Holidays
  • Pension SchemesPension Schemes
  • Employee of the MonthEmployee of the Month
  • Birthday OffReceive your Birthday Day off
  • Charity DaysCharity Days
  • Social ActivitiesSocial Activities
  • Dress DownDress Down
  • Plus many more...