We are monitoring the developing coronavirus (COVID-19) situation closely

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Claims Consortium Group update on coronavirus (COVID-19)

20th April 2020

We are monitoring the developing coronavirus (COVID-19) situation closely and are taking all necessary actions to do our part in reducing the spread of the virus.

All of our employees have moved to homeworking, and we are making use of our advanced technology and video software to continue to serve our customers.

Thank you for your ongoing patience as we navigate this unprecedented situation.

If you have an existing claim with us:

Ensuring the wellbeing of our customers is of the utmost importance to us. We are continuing to process and manage claims while keeping all site visits to a minimum unless absolutely necessary.

Therefore, surveys are taking place virtually wherever possible, and any non-essential or non-urgent repair work will be postponed temporarily. Our expert claims professionals will be working with every customer individually to find the best solution to managing their claim during this unusual time.

If you have any questions or concerns, please do not hesitate to get in touch in the usual way.