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Senior Claims Handler

Job Location

Duration

Salary

We are looking for an experienced Claims Handler to join our team of professionals. Do you have experience in household insurance claims and have a passion for customer service? We need you!

Click below to find out more.

“I can honestly say that I love working here and I believe I will be working here for many years to come, along with the best colleagues/friends I have ever worked with, in the best company I have ever worked for” – Charlie, Claims Handler

What will the role involve?

  • Managing a workload of insurance claims from start to finish
  • Working with a high level of autonomy
  • Managing a case load across multiple clients
  • Dealing with both manual and automated claims
  • You will be assigned complex claims to successfully manage through to completion

Skills and Experience –

Essential:

  • Previous customer service experience and experience with preventing and resolving complaints
  • Previous Insurance industry experience (Household)
  • Ability to identify and know how to manage claims leakage
  • Good understanding of Fraud and Recoveries processes
  • Complaint handling skills including ability to log, resolve and handle up to CEO level complaints

Desirable:

  • Experience in process improvement
  • DIP CII or DIP CILA

The Perks:

  • Have your birthday day off
  • An extra day off in the summer!
  • Free parking, depending on location
  • Social and charity events
  • And lots more!

 

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  • Company Benefits
  • BHSF Health CoverBHSF Health Cover
  • Bike-to-Work SchemeBike-to-Work Scheme
  • Childcare VouchersChildcare Vouchers
  • Holidays28 Days holiday incl. 8 Bank Holidays
  • Pension SchemesPension Schemes
  • Employee of the MonthEmployee of the Month
  • Birthday OffReceive your Birthday Day off
  • Charity DaysCharity Days
  • Social ActivitiesSocial Activities
  • Dress DownDress Down
  • Plus many more...