Stuart Markham appointed as Director of Motor Claims Services

We have appointed Stuart Markham as director of our motor services operation in Northampton.

Stuart was formerly sales and operations manager, and heads up a team of 30 specialists handling claims for third-party motor damage to immobile property. He has held previous management roles at Crawford & Company and Direct Line Group.

Matt Brady, managing director at Claims Consortium, said the appointment reflects Stuart’s role in the growth of Motor Claims Services since investing in the operation in 2014. He said: “This is a specialist claims handling service, and we have been able to grow and consolidate our role as a provider of choice to a wide range of insurers and brokers. Stuart has been pivotal in our ability to set the benchmark in terms of delivering cost savings to clients.”

Stuart Markham said: “I came to Claims Consortium with ideas of how to adapt the way third-party motor damage claims are handled, and with guidance from the management team we’ve created a truly market-leading service. I’m delighted that my commitment to the business has been recognised, and I’m now keen to capitalise on the faith the company has in me and grow the business even further.”

Motor Claims Services has grown into a multi-million pound business in three years and the model is based around quality claims handling and analysis rather than being hampered by short term revenue targets. Stuart adds: “Three years ago this niche area of the claims market needed a more clients-focused provider who could give a better all-round service.

“We’ve given our clients added financial benefit but also a more strategic approach to managing pure indemnity claims and litigation exposure. The market has responded well to our approach and this is reflected in our growth achievements.”