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Surveyor – Northern Regions

Job Location

Duration

Salary

The role:

This is a role for a Chartered Builder or Building Surveyor in a technical role working to support our property and large loss adjusting teams. You will provide advice/guidance on complex building issues arising from losses referred to you, including scheduling work, preparing tender documentation and managing the tender process. The work will be referred to you by our own adjuster teams and third-party adjusters. You will regularly deal with losses in excess of £100,000 and you will be required to project manage losses through to completion.

 

Salary: DOE

Location: Remote, covering the areas of HG, BD, LS, YO, DL, DH, LA, PR, DN, HU

Key Accountabilities:

  • Working independently but as part of a home based UK team, you will be responsible for your own portfolio of work.
  • The work will involve repairs caused by all the major perils but mainly, fire, flood, escape of water and impact and all types of domestic buildings and some commercial property.
  • Responsible for producing a quality service to internal and external loss adjusters and insurer clients.
  • Being a building construction technical referral point for the CCA team, including confirming repair costs.
  • Running own caseload of high value/complex property repairs, including conducting site visits and assessments to establish the extent and value of domestic and commercial damage and repairs.
  • Provide support to our adjusters – assistance with scope reviews, structural engineers report reviews/ queries, loss assessor scopes, tenders, joint site visits, project management
  • Empathising and engaging with the customer to ensure that they are treated as an individual.
  • Maintaining confidentiality and high personal ethical standards throughout.
  • Providing a high level of technical, quality and customer service commitment.
  • Complementing CCG’s goal to be market leaders.
  • Remaining customer and client focus at all times
  • Understanding and adapting claims handling to the client’s brand to ‘buy in’ to the brand affinity. Where required providing a seamless service where CCG becomes invisible to the customer and all they see is their Insurer’s brand.
  • Representing the CCG Brand and DNA at all times, whether visible or not.
  • Utilising the latest technology available to CCG to execute the role. Working with systems and processes effectively and understanding how these operate and their benefits to CCG and Customers.

Qualifications and Experience:

1) F/ARICS or F/MCIOB essential

2) Extensive construction knowledge related to repair of a wide range of buildings is essential.

3) Specialist experience in a related subject would be an advantage.

4) Extensive and demonstrable property claims insurance experience is an advantage.

5) A good level of construction industry experience/knowledge, including cost is required.

6) As an individual, you will have a proven track record of exhibiting a professional and personal approach when dealing with customers.

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  • Company Benefits
  • BHSF Health CoverBHSF Health Cover
  • Bike-to-Work SchemeBike-to-Work Scheme
  • Childcare VouchersChildcare Vouchers
  • Holidays28 Days holiday incl. 8 Bank Holidays
  • Pension SchemesPension Schemes
  • Employee of the MonthEmployee of the Month
  • Birthday OffReceive your Birthday Day off
  • Charity DaysCharity Days
  • Social ActivitiesSocial Activities
  • Dress DownDress Down
  • Plus many more...