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Third Party Impact Motor Claims Handler

Job Location



Role Description:

To manage and settle third party impact claims and provide an excellent service to all clients and customers. Motor TPPD claims will be varying value levels, possibly complex or involve new and innovative processes. Motor TPPD claims can be a mixture of personal lines and commercial claims.

Salary: DOE

Location: Mix of remote and the office in Northampton

Key Accountabilities:

  • Negotiate and settle a portfolio of third-party impact claims.
  • Understands the weekly/monthly targets of the team and how this affects overall financial performance of the company.
  • Managing a personal case load to ensure targets and services level agreements are met.
  • Ensuring that every Policyholder, Clients, and all other interested parties are kept updated within agreed timescales.
  • Deal with complaints in accordance with company complaints policy.
  • Actively seeks to develop oneself and takes responsibility for own training and development.
  • Has knowledge and a clear understanding of company policies and procedures.
  • Have a positive attitude to changes and business development.

Qualifications and Experience:

  • Candidates require 5 or more GCSE’s (grade C and above), or equivalent.
  • Previous property/motor claims experience desirable
  • CII or CILA qualified, or willing to work towards qualification to certificate level.
  • Good negotiation skills
  • Business Interruption experience beneficial, but not essential.

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  • Company Benefits
  • BHSF Health CoverBHSF Health Cover
  • Bike-to-Work SchemeBike-to-Work Scheme
  • Childcare VouchersChildcare Vouchers
  • Holidays28 Days holiday incl. 8 Bank Holidays
  • Pension SchemesPension Schemes
  • Employee of the MonthEmployee of the Month
  • Birthday OffReceive your Birthday Day off
  • Charity DaysCharity Days
  • Social ActivitiesSocial Activities
  • Dress DownDress Down
  • Plus many more...