Due to adverse weather conditions, our core call centre based in Taunton was at the epicentre of storm Emma. Most transport links in and out of the area have been severely impacted. As a result of this, you may experience a delay in your call being answered.
Claims Consortium Group’s senior management team takes a hands-on approach to the day-to-day running of the company. It is through this approach that they can maintain an open-door policy which ensures the Group is working as one entity towards a single goal – exceptional customer satisfaction.
The senior management team possesses a wealth of industry experience. You can read more about them here.
Jeremy founded the Group in 1996 and, though his role has changed dramatically as the business has grown, he remains totally hands-on. Jeremy is a champion for better standards across the industry – believing 100% in the values of openness, honesty and transparency. It’s these values that have led the Group to the leading position it enjoys today.
Alec leads the strategic direction of the Group’s sales & marketing plans. With over 40 years’ experience working with blue chip insurers he has a detailed knowledge of general insurance. Alec ensures that the Group’s propositions and service capability match the individual needs of clients and their customers.
Matt joined the Group in 2007 having previously been a special investigator at a loss adjuster and claims handling firm for nearly 10 years. Matt knows the claims business inside and out and brings this knowledge to bear with a no-nonsense management style and focus on meeting the company objectives. He is driven by a desire to lead the industry through an ethical, customer-centric approach to claims management.
James joined the Group in 2018, and brings more than 10 years as a chartered accountant to the role. He has experience within a leading facilities management business, and most recently as Group Financial Controller at a Bristol-based membership organisation that provides digital solutions to the UK education sector.
Steve joined the company in 2017 after a short period as non-executive director. He has extensive experience in the General Insurance industry at executive and board level. With expertise in IT, strategy and transformation, Steve will lead our digital expansion and capitalise on opportunities for new technologies in the insurance sector.
Andy has a wealth of insurance and construction related knowledge having worked for leading insurers and loss adjusters for over 25 years in a range of roles including senior management and business development. As Managing Director, Andy is responsible for the development and delivery of the business strategy in line with the CEO’s vision.
Nick is a qualified building surveyor and loss adjuster with more than 30 years’ experience in insurance claims. He has played a full part in leading changes and growth within the business. An evangelist for the company’s vision and values, he has also been the architect behind implementing them into the business, its staff and suppliers.
Jim has worked for over 20 years in the drainage industry for both local and national companies. His experience ranges from surveys at domestic properties to repairs at the Millennium Dome. With a strong belief in the core principles of the Group, Jim works to ensure this is carried through in everything that Property Consortium Drainage does.
Debbie has worked at the Group for more than 15 years, overseeing and developing the accounts and HR departments. In her role as Director of People and Culture she ensures talent management influences our business decisions and plans for growth.
Geoff supports our development of claims handling opportunities, bringing a wealth of knowledge in the professional side of building claims and reinstatement to our team. He is highly respected in the insurance industry for his technical knowledge on perils such as subsidence, and was formerly building claims services director at the global loss adjuster Cunningham Lindsey.
Greg has over 30 years’ experience in the insurance sector with a wealth of knowledge of the mid-sized, large loss and complex claims market at CEO level. He adds further top-level operational expertise to the senior management team, having overseen governance requirements and led change programmes within successful and growing businesses.