We have an absolute end to end hub for the ownership, oversight and control of your claims across all customer, technical, financial and supply chain activity.
Decades of specialist expertise across all lines – even in the most niche claim areas
Supported by the wider Claims Consortium Group ecosystem including Adjusting, Investigations and Surveying
Empowered by the most advanced claims technology to provide the personal service your customers deserve
Latest average NPS is 79.9 and average customer satisfaction of 9.5/10
Let us do the heavy lifting
From receipt and recording of the first notification of loss, through to triage, proactive claims management, continuous oversight, settlement, and closure.
A fully integrated service, our branded teams are an extension of your own and all parties have a single dedicated point of contact throughout the claim lifecycle. We provide a completely transparent service including pricing and workload.
Don’t just take our word for it – get in touch for case studies.
A service powered by software
All parties in a claim are linked through Synergy Cloud technology
Automated features free up claims experts time to proactively focus on what really matters – the customer
360-degree view of each claim with a supplier management system providing full visibility across desktop, technical field and supply chain activity
Customers are informed and empowered at every stage of the claim
Clients have access to complete self-serve management information suites in real time
Electronic notification of loss, video surveying, e-Voucher settlement options