Third Party Administration
Whatever the claim, no matter how large or small, our experts are an extension of your business from beginning to end.
Get In TouchWe have an absolute end to end hub for the ownership, oversight and control of your claims across all customer, technical, financial and supply chain activity.
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Decades of specialist expertise across all lines – even in the most niche claim areas
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Supported by the wider Claims Consortium Group ecosystem including Adjusting, Investigations and Surveying
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Empowered by the most advanced claims technology to provide the personal service your customers deserve
Latest average NPS is 79.9 and average customer satisfaction of 9.5/10
Let us do the heavy lifting
From receipt and recording of the first notification of loss, through to triage, proactive claims management, continuous oversight, settlement, and closure.
A fully integrated service, our branded teams are an extension of your own and all parties have a single dedicated point of contact throughout the claim lifecycle. We provide a completely transparent service including pricing and workload.
Don’t just take our word for it – get in touch for case studies.
I do not think there could be any improvement. The person I spoke to was really helpful, really clear and explained everything in detail and was very flexible. I feel like I was very much looked after.
A service powered by software
All parties in a claim are linked through Synergy Cloud technology
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Automated features free up claims experts time to proactively focus on what really matters – the customer
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360-degree view of each claim with a supplier management system providing full visibility across desktop, technical field and supply chain activity
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Customers are informed and empowered at every stage of the claim
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Clients have access to complete self-serve management information suites in real time
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Electronic notification of loss, video surveying, e-Voucher settlement options
