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Underground Services

A market leading claims handling solution for all drainage and water supply pipe incidents. Our specialist team focuses on the investigation, validation and repair of accidental damage to Underground Services.

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Out of sight but not out of mind

Whether it’s an issue with a drain or septic tank, a water supply leak or anything in between; finding and fixing the problem quickly and correctly is crucial. Our comprehensive end-to-end service includes a specialist technical arm equipped to manage even the most complex cases.

We achieve excellent customer satisfaction as a result and offer a consistent and transparent approach to cost control for insurers.

Honest, Friendly, Efficient, Capable.

Was very impressed with the service provided by James. He quickly found the leak, gave an honest appraisal of the various courses of action and fixed the problem quickly and professionally, leaving the driveway spotless with no trace of repair. Would recommend wholeheartedly.

Recent Customer

A comprehensive 24/7 service for all drainage and water claims

  • High customer satisfaction

  • Low complaints ratio

  • Same day sprint repair

  • Objective evaluation to determine policy liability

  • Desk validation and site contractor surveys

  • Detailed multimedia causation reports

What makes us different?

Uniquely placed as part of the Claims Consortium Group ecosystem, our specialist team includes industry accredited experts who can operate at all levels.

We leverage our UK wide specialist contractor network to reduce costs and have no direct labour overheads driving up repairs.

A vast network of specialists acting as one team…

Linked by Synergy Cloud, we seamlessly collaborate with the wider Group ecosystem to ensure the right resource is always on hand including Subsidence, Surveying, Loss Adjusting and Repairs.

Extensive services available

  • Drain investigations and repairs
  • CCTV inspection
  • Water supply pipe investigations & repairs
  • Leak detection
  • Emergency work
  • Off-mains systems
  • Pre and post work validations
  • No-dig technology
  • Tanker services
  • Technical advice and complex case reviews
  • Subsidence investigation
  • Training programmes
  • Audit services
  • Consultancy and project management
  • Expert witness in legal proceedings