We do things differently and make no assumptions
With meticulous investigations, we accurately identify root causes from the outset and separate genuine subsidence claims. Tailored to each case, our methodology enhances cost control and customer satisfaction.
Our intelligent triage system streamlines validation with cutting-edge technology ensuring our subsidence experts are on hand where they are needed most.
Challenging the status quo with an innovative approach delivering real results
Faster resolution for claims found not to be subsidence.
Consistent quality throughout every claim through our central hub of subsidence experts.
Correct claim outcomes, low re-open rates and better customer journeys.
Significant and proven indemnity savings by making the correct decisions.
Surge capacity through accurate resource allocation and agile repair networks.
Comprehensive Support, Expertly Managed
- Dedicated front-end triage team
- Expert validation team to oversee investigation and monitoring
- Specific in-house tree and vegetation mitigation service
- Dedicated repair management team focused on completion of quality works whilst managing costs and variation orders and driving down the lifecycle of this phase
- Project-managed repairs through our expert Surveyors
- Collaborative approach with contractors throughout the repair process, improving efficiency and communication within the repair stage of a claim, via Synergy Cloud
- Dedicated Subsidence Supply Manager who audits and benchmarks suppliers in line with contractual obligations