CCG Announce Five-Year Strategic IT Partnership with Central Technology
30th September 2025
Claims Consortium Group is pleased to announce a new five-year strategic partnership with Central Technology, designed to digitally transform and future-proof our IT operations.
This collaboration represents a significant step forward in our commitment to innovation and operational excellence, as we continue to strengthen our position as leaders in the insurance and claims sector.
Comprehensive IT Support and Infrastructure Enhancement
Under Central Technology’s Gold Managed IT Support Package, CCG will benefit from a fully outsourced IT support model, including 24/7 access to a dedicated service desk and on-site engineering support at our Taunton headquarters.
Jim Burns, IT and Facilities Director at CCG, explains: “This partnership is structured to deliver substantial commercial and operational value. Over the next five years, Central Technology will work closely with CCG to reduce operational risk, elevate service levels, and enhance scalability across our IT infrastructure. Strategic IT and security reviews will be conducted regularly to ensure technology investments remain aligned with our evolving business goals.”
Driving Digital Transformation
The partnership will focus on modernising our technology infrastructure whilst maintaining operational continuity. Central Technology will manage our Azure environment with an emphasis on performance optimisation, stability, and cost control. Long-term cloud migration planning will support our move to modern platforms including OneDrive and SharePoint.
Security remains paramount, with integrated solutions encompassing ransomware detection, web filtering, and vulnerability testing to safeguard our digital assets. Through modern authentication, endpoint management, and proactive support, we aim to enhance service delivery and scale our IT capabilities to support our ambitious growth plans.
Ian Snow, CEO of Central Technology, comments: “Central Technology is proud to support Claims Consortium Group on this journey. This partnership exemplifies our commitment to delivering exceptional service, strategic value, and long-term success for our clients.”
This partnership reflects CCG’s dedication to embracing digital transformation and investing in the infrastructure needed to support our continued growth and excellence in serving our clients.
