Due to adverse weather conditions, our core call centre based in Taunton was at the epicentre of storm Emma. Most transport links in and out of the area have been severely impacted. As a result of this, you may experience a delay in your call being answered.
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Introducing Synergy®

Synergy® is a multi-enterprise software platform that brings all parties involved in the claims process together in real time, to create efficiencies, reduce the claims lifecycle and improve customer service.





  • Allows multiple parties to collaborate on a claim
  • Eliminates inefficiencies
  • Provides end-to-end management information.

The future of workflow management, today

  • Synergy® allows service providers to manage their workflow in a completely seamless and efficient way.
  • It promotes collaboration and communication between all parties, eliminating the inefficiencies that can arise when processes are disjointed or isolated.
  • Multiple organisations can work together proactively, and visibly manage and combine schedules and knowledge.
  • The end customer can interact with all parties and see what is happening 24-7 through their own specific customer portal – TrackMyClaim®.
  • Insurers and brokers can see what’s happening at every stage and can monitor project milestones as well as track performance and costs, giving them a continual flow of valuable management information.

Other property service workflows

Synergy® was developed and tested in the property insurance sector. However it can also work in other environments where there is a project workflow including other property services, such as facilities management and social housing.


Synergy™ claims workflow software
claims workflow technologies
claims workflow synergy