About The Group
Who we are
We are a leading pioneer in claims management, insurance technology, and weather data. Since our foundation in 1996, we’ve made it our mission to transform the claims industry by harnessing next-generation technology and data to provide the most transparent, cost-effective and exceptional customer service solutions to our clients and customers. We’re all about defying convention, sparking innovation in a traditional sector, and relentlessly chasing customer service excellence.
Established expertise meets agile start up
Over our company’s dynamic history, we’ve evolved and diversified our offerings to meet demand. Thanks to our private ownership, we’re agile and free to adapt quickly to strategically future proof our business.
Our founder, Jeremy Hyams, is still at the helm, ensuring that we stay true to our roots and maintain our unique identity. We are not directed by external investors, but instead steer our own course, placing our people, our clients, and our pursuit of excellence at the heart of everything we do.
A legacy of excellence
Our passion for providing exceptional service has resulted in the delivery of an award-winning, effortless experience for all parties in a claim.
Our achievements are the byproduct of investing in our people and our constant focus on doing the right thing for our customers, clients and staff.
What really matters
Our culture and our values are embedded in our DNA and are central to day-to-day life at Claims Consortium Group. These were created by all staff and they reflect what matters most to us.
- Our passion is contagious. We fizz enthusiasm and do everything we can to enable our colleagues to do their best.
- We are pioneers in the insurance industry, and are never afraid to test ideas and set new standards – our teams are empowered to drive change. We both celebrate successes and ensure we learn from any mistakes.
- Our community of colleagues, customers, suppliers, partners, clients and local charities make us who we are. We work together as one team, and always have a reassuring arm to support each other. Together we are greater than the sum of our parts.
- Honesty and transparency have been the foundation blocks of the business from the beginning. We are passionate about doing the right thing for the right reason, and if we ever get it wrong we act fairly to put it right.
Social Responsibility
We are fully committed to giving back to our communities both locally and nationally, and to driving sustainable practice across our business and the industry. We support a wide range of charities with different initiatives throughout the year.
We also have our own sustainability brand with a dedicated eco-team that proactively works across all areas of the Group and our supply train to drive down our carbon footprint.
Latest News
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Claims Consortium announces CEO transition
Jeremy Hyams to resume CEO role as Matt Brady steps down after 19 years Claims…
Looking after vulnerable customers during claims surges: what “good” looks like in practice
A claim often arrives at the worst possible moment: a home is damp or unsafe,…
Storm Chandra and flooding: practical guidance for customers
Storm Chandra has brought heavy rain and strong winds onto already saturated ground, with flooding…
