Due to adverse weather conditions, our core call centre based in Taunton was at the epicentre of storm Emma. Most transport links in and out of the area have been severely impacted. As a result of this, you may experience a delay in your call being answered.
Claims Consortium Group is a UK leading provider of property claims handling and claims workflow technologies.
Our claims handling services provide specialist and interlinked support to the insurance sector. They include recognised brands – Property Consortium UK, Property Consortium Drainage, Building Claims Services, Motor Claims Services and Subsidence.
Our claims workflow technologies, which bring our insurers and service providers into our state-of-the-art technical environment, are also delivered as stand-alone software solutions for external organisations wanting to enhance their internal handling and service offering.
Established in 1996 by now-CEO Jeremy Hyams, Claims Consortium Group has grown from 3 to 275+ employees. A lot has changed during this time, but our values of transparency and honesty have remained firm, and central to our strategy.
We remain privately-owned, a position which enables us to be truly adaptable and flexible to meet client needs and respond quickly to change.
We’re financially secure and continue to enjoy year-on-year growth.
We are innovators and always seek to challenge the ‘norm’ to achieve our aim of delivering an exceptional customer experience. Our web-based workflow technology tools are an example of our innovative approach: answering an industry-wide need for better communication within the claims process. In 2011 we launched TrackMyClaim®, a unique social media-style portal which allows customer to track and manage their claim in real time. Since 2014 leading insurers and service providers have been adopting Synergy®, our multi-enterprise software platform that brings all parties involved in the claims process together in real time.
Claims Consortium Group was the first, and remains the only company of its kind to provide an online communication tool accessible by all parties involved in a claim.