We're always looking for hard-working and motivated individuals to join the Group, and regularly have vacancies for those with strong customer service skills.
Claims Consortium Group is an Investors in People employer which is committed to ensuring its workforce has the skills and opportunities they need to excel. Click here to find out more about what it's like to work at the Group.
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Submit CVYou will be joining a dedicated team of developers working flexibly between our Taunton office and working from home, from a range of backgrounds with one thing in common – a passion for delivering high quality, reliable and maintainable software. We want you to tell us your experiences and how they relate to the job you want!
The Role:
This role is to act as a technical escalation point and coach within the Team (Underground Services). Support function for the Team, Team Leader and Operations Manager and run the Team when required. To carry out necessary tasks to ensure agreed targets are met. Responsible for a caseload of complex claims, as well as assisting with the development of other members of the Team. Act in the best interest of Claims Consortium Group, our clients and customers at all times and discharge the role with professionalism and positivity.
The role:
To carry out tasks within the Team (Underground Services). Manage a caseload of claims from cradle to grave, delivering excellent service to customers and clients, as well as ensuring agreed client SLA’s/KPI’s and philosophies (client and company) are maintained at all times.
